The protection of your privacy is very important to us, so we have established the highest standards of data protection. We value the confidence you have put in us. Read this document about our privacy policy.

Note: Our privacy policy is subject to changes that could occur without previous warning. To ensure you are up to date with the changes, review this policy every so often. This privacy declaration does not apply to our business associates, affiliates, or third parties. Review the declarations of privacy of other parties that you may interact with.

In "Legal Warning" there is additional information regarding certain aspects of privacy.

Kavaalya collects the following information from the user/client:

• Your contact information such as: name, email address, password of your Kavaalya.com account, phone number, and mailing address
• Kavaalya.com will not store your banking information, credit card number, the name on your card, the expiration date, the CVV, or any other information that is required for internet banking or other forms of payment, but the payment system operator will. Our payment gateway partner is “Teachable”, who guarantee the highest standards of data protection.
• Graphic materials (video, photos, voices) recorded throughout the classes and courses.
• Information from optional online surveys on our websites or on third party websites (published by kavaalya.com) which can include demographic information (such as gender, age, income), as well as the product and service preferences of the users.
• Cookies: cookies are data stored by a website inside a browser that permits the browser to record the specific information from a certain user, when the user clicks certain buttons, starts a session or reads certain pages on our site. All of the leading companies of the internet such as Amazon, Yahoo, Google and Facebook use cookies. You can configure your browser so that it notifies you when a cookie is sent to you, and you can choose to accept it or not.
• The information from your session registered on our site, which includes your navigation within the site, traffic source, IP address (from which we can determine the approximate location of the user), type of browser, browser language, operating system, date and time of request, etc.
• Information about the initiation of a session on a third party website shared on our website, such as Facebook, Instagram, Twitter, or Pinterest
• Communication via email from any user or client directly with kavaalya.com, such as queries about product information related to orders and transactions, disputes or complaints, etc.

Note: The content generated by the user on the web and shared through reviews, blogs, online chats or instant messages, discussion forums, user testimonials, etc., is not considered personal information and is not subject to the terms of this privacy policy.

How does Kavaalya.com use the information about users or clients?

• We only collect the information necessary to serve our users and clients in the best way possible. We do not sell or rent this information to third parties.
• The information of the user or the client (as defined above) is used as described in the following:
  1. The information of the user/client could be shared with our subsidiaries, affiliated companies or partners who are involved in serving you as a customer in the purchasing process.
  2. We use part of the information of the user and the client previously defined to understand client behavior and, therefore, offer better and more relevant experiences. We use certain information, in aggregate form amongst the users, to compile statistical and demographic profiles for our business and marketing activities.
  3. We use this information to inform you about offers, new releases, information about purchased products, order status and shipping, as well as other promotional and informative content. We will offer you the option to opt out of receiving said services.
  4. We may use the graphic materials and voices, with or without the name of the participant, for any legal purposes, for example: publicity, illustration, promotion and marketing.
  5. Cookies are used to provide a personalized experience to our users, by identifying recently viewed items (of interest to the user), as well as implementing the wish list and characteristics of the cart.
  6. We use the session record and the traffic source information to understand how the users interact with our site and make improvements. This is also used to understand and analyze the client preferences, the buying patterns and the behavior at the aggregate level.
  7. We use the IP address, the traffic sources, the user’s navigation on the web, the browser and operating system information, etc., to measure the general performance of the site in terms of number of users, user participation, time spent on the site by users, etc.
  8. We will have to use the information of the user or client in the case that it becomes necessary, such as, legal disputes or other legal processes; comply with any legal or regulatory requirements; solve problems, detect and protect against errors, fraud, and other criminal or illegal activities; collect fees owed; enforce our terms and conditions; prevent the abuse of our services; avoid the violation of rights of third parties, others users, or the public in general.
  9. Kavaalya.com offers all of its users the opportunity to opt not to receive unnecessary communications from us in the name of our associates, or from us in general, after setting up an account. To eliminate your contact information from kavaalya.com or for any other questions, write to us at [email protected]